Arby's

Great RoastBeef... but can't get it how you want written by barbs1978
Last visited this restaurant on February 28, 2007

I love Arby's food.....so why did I rate them a 7? Well... their market fresh sandwiches are great... the market fresh roastbeef sandwich... awesome... however usually when I try to order it they tell me they don't make them anymore. I don't get this... It's a roastbeef restaurant...so you know they have the roastbeef... and they have all of the other ingredients since all of the other market fresh sandwiches are still on the menu. I don't think it would be going too far out of the way to make it if someone requests it. As far as service goes... they are never over the top rude or anything but after trying to get a sandwich which most of the employees will not make (there are a few that have done it... and to those I say thank you!)I pull up and pay and am always asked to pull forward and they will bring my food out...even when no one is behind me. I find this annoying.. now you have shown me that you are not interested in making me happy... just keeping your counter time down at the window for corporate review. Here's a tip to make it less annoying.... offer the guests their drinks before pulling forward and make sure you put the sauce in the bag so the guest doesn't have to get out of the car to go back in and get it... after all the point of a drive thru is so that we don't have to get out of our car.

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