China GardenContact
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The worst customer service i've ever encountered written by
jmbs
Last visited this restaurant on December 11, 2006
We ordered online, and when the order came, there was no rice. We called numerous times in which the girl answering the phone was rude. I asked to speak with the manager who was also rude. She was asking what my point was! I DIDN'T RECEIVE ANY RICE! They said the manager was right there when our order was put together and she seen the rice go into the bag. No it didn't. I called after 2 hours to ask where it was, (a previous call they claimed it was on it's way) and spoke to the manager for a refund. She would not give me one. She then asked if we ate the food, as if she wanted it back to give me a refund! I do not recommend ordering from CHINA GARDEN on FIREWEED!! Terrible service, rude employees!
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Last visited this restaurant on December 11, 2006We ordered online, and when the order came, there was no rice. We called numerous times in which the girl answering the phone was rude. I asked to speak with the manager who was also rude. She was asking what my point was! I DIDN'T RECEIVE ANY RICE! They said the manager was right there when our order was put together and she seen the rice go into the bag. No it didn't. I called after 2 hours to ask where it was, (a previous call they claimed it was on it's way) and spoke to the manager for a refund. She would not give me one. She then asked if we ate the food, as if she wanted it back to give me a refund! I do not recommend ordering from CHINA GARDEN on FIREWEED!! Terrible service, rude employees!
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