Wimpy's Burger Basket
Average rating from 6 votes: 4.0 stars
Rochester, NY
- Cuisine: Burgers
Reviews
First reviewed by wz9hjs
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Great Food, Owner Needs Customer Service Lessons
Well I've been going to Wimpy Burger since they pretty much opened. I like the fact that they take cards cuz I usually don't carry cash alot. I've started to like there Garbage Plates alot better than Nick Taho's but the last time I went in there, I was working the over night shift. And it was about 1:25am and they didn't close till 2am. I asked for a cheese burger plate and the girl told me that they've already cleaned the grill and turned it off but the fryers were still going or she could make me a sandwich. I Wanted A Garbage Plate! I haven't been back since. If I ever ran my own resturant I wouldn't start cleaning up till the doors were locked and the sign was turned off.
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Amazing.
For all the drunken people who go in there at 3 in the morning the staff actually puts up with them when others could not. they are very friendly. The garbage plates are amazing now with curly frys and its great for when college kids come back home! Its Amazing!
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1 of 1 users did not find the following review helpful:
Owner needs a lesson in customer service
My wife and I ordered some food to go on 3/20/07, and not only did it take 40 minits to get our food but our order was completely wrong. When we complained the owner (the one that drives a black Lexus) got mad at us and swore at us. We have been customers from the day they opened but after this we will never go back and I don’t recommend this place to anyone.
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Nice Dining
I would like to say that the management is respectful and the place is clean. The food actually looks like the pictures (unlike other fast food places)! The quality of the food is fresh. Service was fast enough to not make you crazy waiting and slow enough to make sure the food was at its best. I appreciate the response to a request made of the manager. He is very accomodating and hard working. Thanks!
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1 of 1 users found the following review helpful:
Late Night Noshin' Heaven!
Wimpy's is one of the finest local examples of a late-night "comfort food" emporium. It's a little garishly lit for some folks' taste, but that seems to keep out some of the seedier clientele found at some of the other "your name here" Hots (Mark's, Gitsis', etc.), and the menu is a bit more extensive.
The counter staff are fun, friendly, and forgiving of inexperienced diners (I still remember getting yelled at at Nick Tahou's years ago for not knowing if I wanted "hot sauce" or not!) -- they do tend to "pounce" on customers, even ones who are pretty clearly "still looking", but they're patient.
The menu has the obligatory "synonym for Garbage Plate(tm)", with the usual meats & sides, perhaps a notch tastier than most others, and my favorite hot sauce yet (mild & meaty, no cinnomon). There are also a wide variety of wraps, specialty burgers and sandwiches, chicken-based food, appetizers & side orders, even salads. The Fish Fry & Sandwich on Fridays are pretty good, and no pricier than most.
Drinks are Pepsi products (no Diet Mountain Dew, though) on draft, plus bottled water. -
1 of 1 users found the following review helpful:
Wimpy, A great place to eat.
The staff are friendly and the food is great. Usually I order to go but it is also a nice place to sit and enjoy your meal. Nice people and a nice place to go.
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