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Ten minutes before closing, if a "regular" tries to enter your establishment, do you lock the door in their face, turn on your heel, point at the clock, and march away? If a "regular" brings a party of 15 to your restaurant and spends upwards of $2,000, do you only afford them one punch on their frequent diner card? If a "regular" brings a $25-off-for-4-entrees coupon, but one guest orders a la carte (totalling more than an entree), do you refuse to honor the coupon (especially when the bill was nearly $200)? My husband and I, and our daughter and son-in-law, used to dine at Lord Fox several times a month. The food, wine, and service are excellent, and the venue is charming. Unfortunately, the proprietress isn't. Arbitrary and unfriendly, you'll never be made to feel valued or welcome by this woman, no matter how often you go there or how much money you spend. The wait staff, on the other hand, is exceptional. (We had a flat tire in the parking lot once, and one of them even took time to assist us.) The food is creative and delicious, and the wine list is very good. Unfortunately, we're going to give Lord Fox a wide berth from now on, and recommend the same to all our clients and friends, unless we can figure out the evenings the proprietress won't be in the house.
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