Fish & ChipsContact
Rating
Average Rating
(based on 2 votes)
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Restaurant Reviews of Fish & Chips
Hmmm... written by
anonymous









Last visited this restaurant on March 30, 2007
In regards to the negative post about the coupon...Don't really review a restaurant when you haven't EATEN there. That is just dumb. Bad management is not a reflective of the quality of the food. This is a simple fish and chip dive joint. Because you got screwed over don't try to scare away others. Plus, you would've gotten two fish dinners for cheap anyway.
Anyway, the food is delish!!
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In regards to the negative post about the coupon...Don't really review a restaurant when you haven't EATEN there. That is just dumb. Bad management is not a reflective of the quality of the food. This is a simple fish and chip dive joint. Because you got screwed over don't try to scare away others. Plus, you would've gotten two fish dinners for cheap anyway.
Anyway, the food is delish!!
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Honor the Coupon Already!! written by
anonymous









Last visited this restaurant on July 22, 2006
I tried to use a coupon good for "2 fish dinners (4 pieces of fish w/ fries and hush puppies)for $4.99". The cashier told me it was a misprint and said the coupon price should have read "$7.49" and refused to let me have it for 4.99. I felt they should have honored my coupon, anyway, even if it was a misprint, to make me happy and keep me coming back. The cashier called back to the manager (he was frying in the kitchen in full view and hearing of us) and he, too, refused to honor the misprinted coupon and let me have the 2 fish dinners for $4.99. I then said, "So you would rather lose a customer than to honor your coupon". They said "yes" and both the manager and cashier watched me walk out the door without saying a word to me. So in the process of refusing the opportunity to create goodwill by honoring a mispinted coupon (all the misprinted coupons that were circulated would have expired on the 31st!) to one customer, they lost THREE customers. I will NEVER step foot in that restaurant again and neither will my boyfriend or daughter. All they had to do was to print a retraction acknowledging the error and post it clearly in their restaurant and I would have understood and paid the proper price and would have had a lovely fish dinner. Instead they chose to let me walk out the door and never come back.
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I tried to use a coupon good for "2 fish dinners (4 pieces of fish w/ fries and hush puppies)for $4.99". The cashier told me it was a misprint and said the coupon price should have read "$7.49" and refused to let me have it for 4.99. I felt they should have honored my coupon, anyway, even if it was a misprint, to make me happy and keep me coming back. The cashier called back to the manager (he was frying in the kitchen in full view and hearing of us) and he, too, refused to honor the misprinted coupon and let me have the 2 fish dinners for $4.99. I then said, "So you would rather lose a customer than to honor your coupon". They said "yes" and both the manager and cashier watched me walk out the door without saying a word to me. So in the process of refusing the opportunity to create goodwill by honoring a mispinted coupon (all the misprinted coupons that were circulated would have expired on the 31st!) to one customer, they lost THREE customers. I will NEVER step foot in that restaurant again and neither will my boyfriend or daughter. All they had to do was to print a retraction acknowledging the error and post it clearly in their restaurant and I would have understood and paid the proper price and would have had a lovely fish dinner. Instead they chose to let me walk out the door and never come back.
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