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American
Services for TGI Friday's
 Menu: | View TGI Friday's menu (text) |
Average Rating (based on 1 vote)
| Food: |   |
8.0 |
| Service: | |
3.0 |
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POOR SERVICE written by
candymancandy
Last visited this restaurant on December 19, 2006
Ordering food with ghetto phone order takers (employees) is a major turn off. I placed an order and was rudely spoken to, then once I asked to speak to a manager the tone of the order taker changed quickly; but was not accepted on my end of the telephone. Employees should secret shop their own stores; and they will quickly determine how to change poor customer service skills; to appreciated customer service skills. If this happens then it would be a crowd waiting to dine; regardless of the long wait as long as it doesn't exceed an hour; and the service would show that it is too far above poor quality.
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Last visited this restaurant on December 19, 2006Ordering food with ghetto phone order takers (employees) is a major turn off. I placed an order and was rudely spoken to, then once I asked to speak to a manager the tone of the order taker changed quickly; but was not accepted on my end of the telephone. Employees should secret shop their own stores; and they will quickly determine how to change poor customer service skills; to appreciated customer service skills. If this happens then it would be a crowd waiting to dine; regardless of the long wait as long as it doesn't exceed an hour; and the service would show that it is too far above poor quality.
Was the above review helpful to you? Yes No | Report this
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