First reviewed by JCM

• 

  JCM
  Jun 16, 2008

  Twice disappointed

  • Your Rating: 0/5 Stars
  • Average Rating: 1.0/5 Stars

  1.0
  

  We've been to Cassatt's twice, hoping that the horrible service the first time was a fluke. 2nd visit this past Saturday [June 14, 2008]. The children playing at being servers were flat out rude - not just to us, but to practically anyone coming in they didn't know.
  Waited 10 minutes after ordering to get coffee; had to remind our server and another waiting on table next to us that I'd ordered it. This was early; they were NOT busy, just busy chatting with each other behind the counter. [Same as first visit two months ago.] Same delay after asking for a 2nd cup. Watched them chatting and on their cell phones - not making coffee. Clearly need some adult supervision.
  Food OK; not worth service.
  A/C very uneven; on or off; either froze or baked. Two other tables complained and were told "nothing I can do about it". And the nonsense about saving 4-top tables for parties of 3 or more only is absurd: we watched two parties of two leave after waiting @ 10 minutes for a 2-top to clear, while the 4-tops NEVER were used the entire time we were there. We won't go back.

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