Luigi's Restaurant & Pizza

Horrible Service!!! written by pinball413
Last visited this restaurant on February 09, 2006

I was referred this restaurant by a friend. We were eating our salad when a window above my head was shattered by a rock or bullet. Some glass fell on my head and shoulders. Customers got up to see if everything was alright but not once did an employee as if everything was ok or if we would like to be seated in a different area. Employees stood looking and joking around. We stood in front of our table for 10 minutes and finally sat ourselves at a different table. NO WAITER OFFERED NEW DRINKS OR SERVICE WHILE ASSISTING OTHER CUSTOMERS. I asked for the manager and asked him if he was the owner and he replied, "Sure." I asked if the service that they provided was proper and he said that they were busy. There were maybe 6 tables occupied and 4 waiters. The waiters spent more time standing around then helping customers. HORRIBLE CUSTOMER SERVICE AND WILL NEVER RECOMMEND THIS RESTAURANT.

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