El Guapos

Watch out when paying with a credit card!!!!! written by tarahn15
Last visited this restaurant on July 09, 2007

We went to eat at El Guapos last weekend when some of our good friends came into town. We've eaten there plenty of times, but have always carried cash. This time we paid with out credit card and when we looked at our bank statement online the next day they have added a 20% tip to it (our friends paid the tip for everyone plus for the food, while we paid for drinks). When we called to talk about how wrong that is and to get a refund of the tip, they informed us that anytime you use a credit/debit card at their restaurant it automatically adds a tip even if you leave one or not. I think this is horribly wrong! What if they make your account withdraw funds that you don't have or anything!!! They said that it comes off automatically within 3-7 days. This is a terrible way to treat customers who only pay with credit/debit cards. It's no ones decision but the customers who decideds who leaves a tip or not!

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GREAT FOOD! GREAT PEOPLE! written by anonymous
Last visited this restaurant on April 26, 2006

Attended a Crime Watch meeting at El Guapo's this month and had never been there before. Normally I have heartburn from any mexican resturaunt and I have to say, I was heartburn free. The waitress was great and on top of everything. The owner came out and introduced himself and he was VERY NICE! THE FOOD WAS EXCELLENT, THE MENU IS HUGE AND THE SALSA.....WOW!

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