Cheddar's Restaurants

Good Food; NO Service!!! written by bammbamm79
Last visited this restaurant on May 03, 2006

My church youth group, following our prom activity on a Friday evenign, arrived at Cheddar's 15 minutes till close. We came in to an almost empty restraunt, with several employees sitting around and had to wait five minutes to be seated. When finally seated, the waitress approached and rolled her eyes as the first words out of her mouth were "The kitchen closes in ten minutes". We had a group of eight and three of our girls were in the bathroom. We asked for several things only to be told "We're out of that". When our girls arrived to the table and proceeded to try and order, the waitress told them "We're out of that and if you run out of time, you're out of luck". We eventually had to order shakes, drinks and french fries and onion rings. I asked for the manager and he replaced the waitress and proceeded to tell us that they were not out of some the items we wanted and asked if we would still like them; we informed him we had already ordered other items, but he insisted so we took them. The new waiter was adequate. When we received the bill, the items the manager insisted on us taking, we were charged for and nothing was comped or even offered to be comped. Feeling we were fighting a loosing battle on service we paid the full ticket price and left a 20% tip just to show we were above their level.

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