Cheddars

Unexeptable Service written by storm5006
Last visited this restaurant on September 27, 2008

I asked up front for my order to go and when the bar tender with blonde hair and little glasses presented it with me to eat there I informed him again that I needed the order to go. This guy was a total jerk and acted as though I had asked to borrow money from him with out a way to pay it back.
I will never go back to this place in the future and on top of all of this the food was not that great. Shame on you Cheddars Midland Texas, only when I went to grab a business card from the counter did any one express any concern. Bad Management and extremely poor service is what you may expect from Cheddars..........

Was the above review helpful to you? Yes No | Report this

Customer Service at it's Worst! written by tntgreen
Last visited this restaurant on February 14, 2007

Our family had come in from out of town to visit and we decided to celebrate Valentine's Day by eating out together. We chose Cheddars's restaurant but we were regarded as an unwanted party. We were told by the hostesses that they would not seat us because we had a party of ten and they were only allowed to sit parties of eight or smaller. We asked if we could have two tables that were close together and they would not accommodate us. I asked to speak to the manager. I told him we had ten people each having a meal, thus contributing much more than a party of two. His reply was rude and the poorest customer service I have ever received. He said they would not seat us because he preferred smaller parties so they could get people in and out faster. Therefore, our service was not important nor did he care that of all the restaurants we could have chosen, we chose this one to dine at. There was not a sign posted stating they would not seat large parties. Also, the restaurant was not even busy! There was one entire section that had only one family seated. The manager regarded us as in the way and would hardly acknowledge us. Is this how large groups are treated when they want to celebrate at Cheddars? For those reading this, if you want to enjoy a nice meal with your extended family DO NOT eat at Cheddar's. They do not want your business. We did, however, find another resturant that was happy to seat us and also enjoyed a $50.00 tip.

Was the above review helpful to you? Yes No | Report this