Carolina Ale House

bad experience written by upsetcustomer333
Last visited this restaurant on April 27, 2008

Just last night i went to the ale house with my man it was kind of late everything was fine until about an hour later we were home thank god for that my man started to have severe vomiting and diarrhea and i dont mean kinda bad it was so bad the vomiting and the diarrhea happened at the same time every 10 to 15 minutes for 10 hours i was so upset at ale house so i made it a point to call and complain and get my money back it was more about the moral than the money but i felt like we didnt deserve to pay to get sick the manager travis at the creekside location in raleigh nc told me i would have to wait til monday to call their corporation. I just wanted my money back and now i have to go through hoops because they dont want to give me my 30 dollars back i didnt even call the health inspection on them yet i was trying to handle this in a appropriate manner because i have worked in the restaurant business i know this sort of thing happens but now they are making it worse than it has to be! I recommend not to eat at the ale house because it seems like they do not care for their customers and their well being! If you ever are in a situation like that all you want to hear is "Im sorry let us refund your money back" I am now wondering why they are being so defensive about their restaurant like it could never happen to them and that i must be lying. I tell you one thing i wish i was because to see someone you love feel so horrible on their only day off is rough!

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