First reviewed by Roxanne

• 

  Roxanne
  Apr 07, 2005

  Managers who ignore customers should be fired

  • Your Rating: 0/5 Stars
  • Average Rating: 1.0/5 Stars

  1.0
  

  We had the worst experience tonight at this resturant. We (party of 3) joined a party of 2 around 10:40pm. The manager had waited on the party of 2 before we got there. The manager saw us when we came in and we told him that we were going to join the others of the party. The manager waited on 2 other customers that came in after we did and sat at the table across from us. We were never waited on. One of our party asked to have his drink refilled and the manager refilled his drink,making a point of not asking us if we wanted anything. We sat there for more than 45 minutes and were never waited on the other party was never asked if they wanted anything else. I have never had such poor service in a resturant as tonight. The manager was waiting on the customers in the section we were in. The server finally came over and asked us if we wanted anything and told us it would be on the house, but by this time we did not want to order anything because of the way the manager treated us. Perkins really needs to fire this manager as there is no excuse for his attitude towards customers. If the resturant had been busy it might have been a different thing but they were not busy the whole 45 mins we were in there.

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