First reviewed by iconmc

• 

  iconmc
  Jun 18, 2006

  One of the worst ever!

  • Your Rating: 0/5 Stars
  • Average Rating: 1.0/5 Stars

  1.0
  

  Went to Murray's with a small group of 8 people to celebrate a friend's birthday. The place is pretty neat, but that is as good as it gets. I ordered the NY strip steak at $36 and ordered it meduim WELL, emphasizing the "well". When the food arrived, almost an hour after we ordered, my steak was raw just under the surface. The waiter didn't come back by our table until everyone else was nearly finished with their food. When he did, I pointed at my uneaten steak and said, "This is NOT meduim well." He said "No it's not. Do you want to box it up?" And that was it. He didn't offer to take it off my bill, give me a free dessert, or ever an apology. Then we brought the birthday cake out and he had the nerve to tell us they have a $10 cake cutting fee. This restaurant is the perfect example of what is wrong with customer service in America these days. It is so bad, it is a joke.

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